Business Analyst IT Digital Prod Dev TCA

About

Description

The IT Business Analyst will be responsible for bridging the gap between business needs and technology solutions. Their expertise in understanding business workflows and translating them into functional specifications, user stories and requirements artefacts will be essential in driving successful software development and technology implementation projects. The role is pivotal in optimizing business operations and ensuring that technological solutions meet the needs of both internal teams and customers.

Responsibilities

• Requirements Gathering: Conduct interviews, workshops, and surveys to identify business needs and translate them into functional and non-functional requirements.
• System Analysis & Design: Analyze existing IT systems, data structures, and workflows to identify opportunities for improvements, automation, or efficiency gains.
• Documentation: Create detailed documentation, including Business Requirement Documents (BRDs), Functional Requirement Documents (FRDs), user stories, and process flowcharts (UML, BPMN).
• Stakeholder Management: Act as a liaison between business stakeholders, technical teams, and vendors to ensure project alignment.
• Testing, Training & Implementation: Assist with User Acceptance Testing (UAT), define test cases, and support the implementation of new systems through training and “go-live” initiatives.
• Project Coordination: Support project managers by defining project scope, goals, and deliverables.

Qualifications

• NQF Level 6 (Minimum 360 credits on level 8 framework) in IT, Business Development, Business Analytics or related field.

Application instructions:

• Apply Urgently!